Return & Exchange Policy

At our boutique, we aim to provide the best quality products and service. Please read our policy carefully before making a purchase.

1.⁠ ⁠No Return Policy
• Goods once sold will not be taken back.
• We do not offer refunds under any circumstances.

2.⁠ ⁠Exchange Policy
• Exchanges are allowed within 2 weeks of purchase only.
• A valid proof of purchase (bill/invoice) must be provided.
• Items must be unused, unwashed, and in original condition.
• No alterations should be made outside after purchase.
• Exchanges are subject to stock availability.

3.⁠ ⁠Non-Exchangeable / Non-Returnable Items
The following items are strictly not eligible for return or exchange:
• Customized items (including stitching/tailoring)
• Discounted or sale items

4.⁠ ⁠Shipping & Handling
• For any approved exchange, customers will bear the return shipping cost.
• The boutique is not responsible for damages during return transit.

5.⁠ ⁠Product Disclaimer
• No guarantee for colour, fabric, or embellishment work.
• Slight variations may occur due to lighting and screen differences.

6.⁠ ⁠Care Instructions
• Do not bleach
• Dry wash only recommended
• Soft iron for delicate materials like silk

7.⁠ ⁠Legal
• All disputes are subject to Kerala jurisdiction.